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The Chinese Business Puzzle

 

[ Buy the Book ] A ndrew Williamson (born 1945) is a scholar of Repton and graduate of Bristol, where he studied modern languages. At the same time, he developed a lifelong interest in classical choral music, which he was fortunate to be able to combine with his degree – in particular readi... [ Read More ]

1.About The Author

2.Business Environment
Philosophical Environment; Political Environment; Economic Environment; Open Door Policy; Legal Environment; Application;

3.Social Environment
Cultural Heritage; Domestic Environment; Relationship With Foreigners; Postscript; Application;

4.Underpinning Behaviours
Ritual Behaviour; Concept Of Guanxi; Rules Of Guanxi; Forms Of Guanxi; Levels Of Guanxi; Practice Of Guanxi; Hazards Of Guanxi; Building Guanxi; Collectivism; Consensus; Intellectual Property Rights; Losing And Saving ‘face’; Gaining ‘face’; Giving ‘face’;

5.Exchanging Gifts And Favours
Underpinning Influences And Behaviours For Exchanging Gifts And Favours; Choosing Gifts; Reciprocity; Etiquette For Exchanging Gifts; Guidelines For Rewarding Personal Service; Helpful Hints; Application;

6.Negotiating Techniques
Caveat; Apology And Acknowledgement; Examples; Responding To Chinese Tactics; Post Script; Protagonists; Day 1 – Tuesday; Day 2 – Wednesday; Day 3 – Thursday; Day 4 – Friday; Proposal; Response; Outcome; Happy Ending; Footnote;

7.Business Meetings
Underpinning Influences, Behaviours And Protocols For Business Meetings; Making Arrangements; Preparing For Meetings; Logistics; Preliminaries; The Structure Of Meetings; Techniques; Closing And Following Up A Meeting; Helpful Hint; Application;

8.Business Entertaining
Underpinning Influences, Behaviours And Protocols For Business Entertaining; Making Arrangements; Preparing For Banquets; Logistics; Preliminaries; Guidelines For Banquet Etiquette; Table Manners; Dishes; Closing And Following Up A Banquet; Postscript; App

9.Handling The Media
Underpinning Behaviours And Protocols For Handling The Media; Sourcing Pr Expertise And Achieving Media Coverage; Dealing With The Press; Television And Radio Broadcast; Helpful Hints; Application;

10.Market Entry Strategies
Overview Of Strategies; Long-Term Commitment; Strategies;

11.Human Resource Management
Caveat; Western Hrm With Chinese Characteristics; State Employment Agencies; Recruitment; Selection; Job Descriptions; Names; Job Evaluation; Equal Opportunities; Allowances; Income Tax; Holidays; Reviewing And Reprimanding Staff; Performance Management; S