About The Book

The Chinese Business Puzzle
Andrew Williamson

This book provides indepth information on business in China, covering Chinese people and culture, as well as work in China and doing business in China...

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About the Author

Andrew Williamson - Andrew Williamson and his wife, Eileen, have spent many years abroad, as language students, working for a multinational insurance company and then the British Council.

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The Chinese Business Puzzle

Below is the chapter list for "The Chinese Business Puzzle". Click any of the chapter headings to read the full text of that chapter online

 
  1. About The Author
  2. Business Environment Philosophical Environment; Political Environment; Economic Environment; Open Door Policy; Legal Environment; Application;
  3. Social Environment Cultural Heritage; Domestic Environment; Relationship With Foreigners; Postscript; Application;
  4. Underpinning Behaviours Ritual Behaviour; Concept Of Guanxi; Rules Of Guanxi; Forms Of Guanxi; Levels Of Guanxi; Practice Of Guanxi; Hazards Of Guanxi; Building Guanxi; Collectivism; Consensus; Intellectual Property Rights; Losing And Saving ‘face’; Gaining ‘face’; Giving ‘face’;
  5. Exchanging Gifts And Favours Underpinning Influences And Behaviours For Exchanging Gifts And Favours; Choosing Gifts; Reciprocity; Etiquette For Exchanging Gifts; Guidelines For Rewarding Personal Service; Helpful Hints; Application;
  6. Negotiating Techniques Caveat; Apology And Acknowledgement; Examples; Responding To Chinese Tactics; Post Script; Protagonists; Day 1 – Tuesday; Day 2 – Wednesday; Day 3 – Thursday; Day 4 – Friday; Proposal; Response; Outcome; Happy Ending; Footnote;
  7. Business Meetings Underpinning Influences, Behaviours And Protocols For Business Meetings; Making Arrangements; Preparing For Meetings; Logistics; Preliminaries; The Structure Of Meetings; Techniques; Closing And Following Up A Meeting; Helpful Hint; Application;
  8. Business Entertaining Underpinning Influences, Behaviours And Protocols For Business Entertaining; Making Arrangements; Preparing For Banquets; Logistics; Preliminaries; Guidelines For Banquet Etiquette; Table Manners; Dishes; Closing And Following Up A Banquet; Postscript; App
  9. Handling The Media Underpinning Behaviours And Protocols For Handling The Media; Sourcing Pr Expertise And Achieving Media Coverage; Dealing With The Press; Television And Radio Broadcast; Helpful Hints; Application;
  10. Market Entry Strategies Overview Of Strategies; Long-Term Commitment; Strategies;
  11. Human Resource Management Caveat; Western Hrm With Chinese Characteristics; State Employment Agencies; Recruitment; Selection; Job Descriptions; Names; Job Evaluation; Equal Opportunities; Allowances; Income Tax; Holidays; Reviewing And Reprimanding Staff; Performance Management; S